About

Getting promoted is a heady experience … until reality sets in, and you realize you're not quite sure exactly what's expected of you in your new position. You're not alone: Many first-time managers step into their new positions feeling apprehensive and ill-prepared. Why? Because it's a lot easier to be a follower than a leader. The skills and talents that made you a valued team player won't necessarily make you a great manager or supervisor. This powerful management and leadership training will make your transition smoother and more successful. You'll use what you learn right away. If a tough problem comes up, you'll know how to handle it. When you're faced with a crisis, you'll react with confidence. You'll be better equipped to keep your people motivated, productive and on target. In two solid days of practical instruction, we'll demonstrate and drive home the essential skills you'll need to step confidently into a leadership role. You'll gain insights into everything from making a good first impression to motivating people and managing change in the workplace