Privacy

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4Dost (a USA Corporation) and/or its affiliates ("4Dost" “CharDost” the "Company," "we," "us," and "our,") respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes:

● the types of information that 4Dost may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and
● its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information 4Dost collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through 4Dost's Services and social networks that you use in connection with its Services. 4Dost encourages you to consult directly with such third-parties about their privacy practices.

Please read this policy carefully to understand 4Dost's policies and practices regarding your information and how 4Dost will treat it. By accessing or using its Services and/or registering for an account with 4Dost, you agree to this privacy policy and you are consenting to 4Dost's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information 4Dost requires, 4Dost may not be able to provide all of its Services to you.

If you reside in United States of America, 4Dost USA Corp, located at 3711 Baldwin St, Los Angeles, CA 90031 will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services;

If you reside in any other part of the world, 4Dost Private Limited, located at 16 Aurengzeb Block, New Garden Town, Lahore 54600 PAKISTAN will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

Your data controller is responsible for the collection, use, disclosure, retention, and protection of your personal information in accordance with its privacy standards as well as any applicable national laws. Your data controller may transfer data to other members of 4Dost as described in this Privacy Policy. 4Dost may process and retain your personal information on its servers in USA where its data centers are located, and/or on the servers of its third parties (in or outside Pakistan), having contractual relationships with 4Dost.

This policy may change from time to time, your continued use of 4Dost's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.



 The information we collect and how we use it

4Dost ("CharDost," the "Company," "we," "us," and "our”) collects several types of information from and about users of our Services, including:

Your Personal Information("PI") - Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
Information about your internet connection, the equipment you use to access our Services and your usage details.
We collect this information:

  • Directly from you when you provide it to us; and/or
  • Automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

The information we collect on or through our Services may include:

  • Your account information: Your full name, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number and website. Your profile picture that will be publicly displayed as part of your account profile. You may optionally provide us with this information through third-party sign-in services such as Facebook and Google Plus. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.
  • Your preferences: Your preferences and settings such as time zone and language.
  • Your content: Information you provide through our Services, including your reviews, photographs, comments, lists, followers, the users you follow, current and prior restaurant reservation details, food ordering details and history, favorite restaurants, special restaurant requests, contact information of people you add to, or notify of, your restaurant reservations through our Services, names, and other information you provide on our Services, and other information in your account profile.
  • Your searches and other activities: The search terms you have looked up and results you selected.
  • Your browsing information: How long you used our Services and which features you used; the ads you clicked on.
  • Your communications: Communications between you and other users or merchants through our Services; your participation in a survey, poll, sweepstakes, contest or promotion scheme; your request for certain features (e.g., newsletters, updates or other products); your communication with us about employment opportunities posted to the services.
  • Your transactional information: If you make reservations or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. This information may be shared with third-parties which assist in processing and fulfilling your requests, including PCI compliant payment gateway processors. When you submit credit or payment card information, we encrypt the information using industry standard technologies, as further described below under "Payment Card Information." If you write reviews about businesses with which you conduct transactions through our Services, we may publicly display information that you transacted with those businesses.
  • Your Public Posts: You also may provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be published or displayed (hereinafter, "posted") on publicly accessible areas of our Services, or transmitted to other users of our Services or third- parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile. Please be aware that no security measures are perfect or impenetrable (see "Security" section below). Additionally, we cannot control the actions of other users of our Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. We may display this information on the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services. You should be careful about revealing any sensitive details about yourself in such postings. We use the information you provide to us to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations.

How we use the information we collect

  • Process and respond to your queries
  • Understand our users, improve content and features, process transactions, and make special offers
  • Administer our Services and diagnose technical problems
  • Send communications requested by you and share preferences or Services availed with your network followers
  • Send questions from other users that you may be able to answer if registered with 4Dost
  • Show you relevant ads
  • Generate and review reports, conduct research on user base and Service usage patterns
  • Administer contests and sweepstakes
  • Provide customer support
  • Provide policies about your account
  • Carry out obligations and enforce rights arising from contracts between you and us
  • Notify you about changes to our Services
  • Allow you to participate in interactive features
  • Use information for any other purpose with your consent

We may also use your information to contact you about our own and third-party goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data and/or adjust your user preferences in your account profile.

How we share the information we collect

We may disclose personal information in the following ways:

  • To subsidiaries, affiliates, and entities under common ownership or control
  • To contractors, advertisers, and other third-parties supporting our business
  • In the event of a merger, divestiture, sale, or transfer of assets
  • To third parties for marketing if you've consented
  • To fulfill the purpose for which you provide it
  • For any other disclosed purpose
  • For legal purposes, law enforcement, and government agencies
  • For social networks if you interact with their features on our Services
  • To enforce our Terms of Use and other agreements
  • If we believe disclosure is necessary to protect rights, property, or safety
  • With your consent in other circumstances

Information Shared with Restaurants

When making a restaurant reservation or executing online food ordering through our Services, your information is provided to us and to the chosen restaurants. This information may be used by the restaurant for its own purposes.

Payment Card Information

To use certain Services, we may require credit or debit card information. By submitting your information, you consent to sharing it with restaurants, third-party payment processors, and other service providers.

Analytics and tailored advertising

To better understand your use of the Services, we use third-party web analytics and allow third parties to collect information for tailored advertising.

Communication Choices

When you sign up for an account, you are opting in to receive emails from other 4Dost users, businesses, and 4Dost itself. You can log in to manage your email preferences and follow the "unsubscribe" instructions in commercial email messages. Note that you cannot opt out of receiving certain administrative, service, or legal emails from 4Dost.

Security: How We Protect Your Information

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information. We follow industry standards to protect personal information during transmission and once received. Third-party service providers related to payment gateway and processing are validated as PCI compliant. We assume no liability for disclosure due to errors in transmission, unauthorized access, or other causes beyond our control. You play an important role in keeping your personal information secure.

Permissible Age

The Services are not intended for users under the age of 18, unless permitted under applicable local laws (Permissible Age). We do not knowingly collect personal information from users under the Permissible Age. If we become aware of such information, we will delete the account and related information promptly.

Data Retention and Account Termination

You can close your account through your profile settings page. We will remove your public posts and may retain information about you for authorized purposes unless prohibited by law. We may retain information to prevent wrongdoing or comply with legal obligations.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy. Please check this page periodically for changes. Your continued use following changes constitutes your consent. Material changes will be posted here, and you are encouraged to review them carefully.

Contact Us

If you have queries regarding information processing or 4Dost's Privacy Policy, contact the Data Protection Officer (DPO) at info@4Dost.com. For postal contact:

For Users in the United States:
4Dost USA
3711 Baldwin St, 1303
Los Angeles, CA 90031

For Users in any other part of the world:
4Dost Private Limited
16 Aurangzeb Block, New Garden Town
Lahore 54600, PAKISTAN